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Webactive noise cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise. Apple or an apple. Webmar 1, 2024 · if your airpods pro (1st generation) make crackling or static sounds. Make sure that you have the latest software on your connected iphone, ipad, ipod touch, or mac. Check that your connected device is nearby, and there's no wireless. Webmake sure your airpods are connected, settings>accessibility>audio visual>headphone accommodations. Once you're there press custom setup, click no twice and sound 1.